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Custom Videos
Frequently Asked Questions

We get it — starting a video project can bring up a lot of questions.

Here are some quick answers to common questions we get.
If you don't see your question here, please don't hesitate to reach out!

 

What's the typical investment for a video project?
 

Video project costs vary based on complexity, length, style (live-action, animation, motion graphics, mixed media, explainer video, interview, demo reel), and timeline. We believe in custom solutions, not one-size-fits-all pricing. The best way to get an accurate figure is to chat with us about your specific needs – we'll then provide a detailed, transparent proposal with no hidden fees.

 

What does the video creation process look like?
 

Our process is collaborative and designed for clarity:

  • Discovery & Strategy: We start by deeply understanding your goals, audience, key messages, and any specific requirements (like compliance needs or brand guidelines).

  • Concept & Scripting/Storyboarding: We develop the creative approach and map out the video's structure and content, working closely with you for feedback.

  • Production/Design: This is where the visuals come to life – editing existing footage, creating motion graphics, or developing animation.

  • Review & Refinement: We share drafts for your review and incorporate feedback based on the agreed-upon revision rounds.

  • Final Delivery: You receive the polished, final video files in the required formats.
    We guide you every step of the way, making it a smooth and efficient experience.
     

How long does it typically take to produce a video?


Timelines depend heavily on the project scope. A straightforward editing project or simple motion graphic piece might take 1 - 2 weeks. More complex explainers or training videos often range from 4-8 weeks, accounting for concept development, feedback rounds, and detailed production. We'll establish a realistic timeline upfront based on your specific project.

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Can you create effective videos for complex or regulated industries like healthcare, finance, or education?

Absolutely. We understand that clarity, accuracy, and sometimes compliance are paramount in these fields. Our creative approach focuses on simplifying complexity and ensuring information is presented effectively and responsibly. We partner with you to ensure the content is not only engaging but also precise and aligned with any industry-specific requirements. Think of us as experts in translating intricate ideas into accessible video.
 

How does video help achieve specific business goals, like improving training or internal communications?
 

Video is incredibly versatile:
 

  • Training & e-learning: It standardizes knowledge delivery, improves comprehension and retention through visual learning, and can make mandatory training more engaging.

  • Internal Communications: It helps ensure key messages (like strategy updates or policy changes) are delivered consistently and with impact, fostering alignment and connection, especially in large or remote teams.

  • Explainer Videos: They simplify complex products/services for clients or internal stakeholders, reducing confusion and support queries.

  • Marketing & Sales: Video can build brand trust, showcase value propositions clearly, and drive conversions.
    We focus on understanding your specific goal first, then crafting the video solution to achieve it.
     

How collaborative is the process? What input do you need from us?


We see every project as a partnership. Your input is crucial! Typically, we'll need:

  • A clear understanding of your objectives and target audience.

  • Any relevant background information, existing materials, or brand guidelines.

  • A designated point person for timely feedback during key stages (like script approval and draft reviews).
    We handle the creative heavy lifting and technical execution, but your insights ensure the final video truly meets your needs.

 
How does remote collaboration work?


We partner with clients globally. Our entire workflow is built for seamless remote collaboration using standard tools like video conferencing, cloud storage for file sharing, and efficient project management platforms. We're fluent in both English and Spanish, ensuring clear communication regardless of your location. Distance isn't a barrier – we focus on clear communication, structured feedback loops, and delivering high-quality results, no matter where you are in the world.

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What happens during the review and revision stages?

Our proposals typically outline a set number of revision rounds (often two) included at key milestones (e.g., after the script, after the first full visual draft). We provide clear instructions on how to submit feedback. Our aim is to get it right, and these structured rounds ensure we incorporate your input efficiently while keeping the project on track.

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Who owns the rights to the final video?

You do. Upon final payment, you receive full ownership and usage rights for the delivered video files for their intended purpose (e.g., use on your website, social media, internal platforms, presentations). We may request permission to showcase the work in our portfolio, but the ownership rests with you.
 

How do we get started on a project?

Easy! Just head over to our Contact Page and fill out the form, or send us an email, or book a meeting. Briefly tell us what you have in mind – the type of video, your goals, and any initial thoughts. We'll follow up promptly to schedule a quick chat (if we haven't yet!) and explore how we can help.

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Have another question? We're happy to chat. Let's talk about bringing your video ideas to life!

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